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Free up disk space by removing auxiliary files from older versions of Office Maker or BiblioMaker.

3532  Troubleshooting

The Office Maker and BiblioMaker software programs have an automated update mechanism that replaces one version of the program with a more recent version. However, this version replacement is not complete, as ancillary files are not deleted. The accumulation of these ancillary files can take up a significant amount of space and thus contribute to saturating the computer's boot disk.

Therefore, if you notice that the boot disk is running out of free space, consider deleting these additional files located in the following location:

On the server

Windows macOS

C:\Users\[Account_name*]\Appdata\Roaming\[OM Business | OM Finance | OM Staff | BiblioMaker]\[Older_version_number**]

C:\Users\[Account_name*]\Appdata\Roaming\[OM Business | OM Finance | OM Staff | BiblioMaker]\4D\[Older_version_number**]

* Account_name : This is the account used to start the Office Maker Server | BiblioMaker Server software service concerned.

** Older_version_number : Delete only the folder with the number of an outdated version of the software, not the current version.

By default, the AppData folder is hidden. You access it by opening the File Explorer and by entering %Appdata% in the address bar,

Macintosh HD:Users:[Account_name*]:Library:Application Support:[OM Business | OM Finance | OM Staff | BiblioMaker]:[Older_version_number**]

Macintosh HD:Users:[Account_name*]:Library:Application Support:[OM Business | OM Finance | OM Staff | BiblioMaker]:4D:[Older_version_number**]

* Account_name : This is the account used to start the Office Maker Server | BiblioMaker Server software concerned.

** Older_version_number : Delete only the folder with the number of an outdated version of the software, not the current version.

By default, the Library folder is hidden. You access it with the Go menu in the Finder by pressing the Alt key in order to add the Library item.

On workstations

Similarly, you can free up space on your workstation's hard drive by deleting outdated resource files. On your hard drive, open the following folder:

 

Windows macOS
C:\Users\[Account_name]\AppData\Local\[OM Business | OM Finance | OM Staff | BiblioMaker]\ Macintosh HD:Users:[Account_name]:Library:Caches:[OM Business Client | OM Finance Client | OM Staff Client | BiblioMaker Client]

By default, the AppData folder is hidden. You access it by opening the File Explorer and by entering %Appdata% in the address bar, which opens the AppData/Roaming folder. Go up in the hierarchy, then open the Local folder.

By default, the Library folder is hidden. You access it with the Go menu in the Finder by pressing the Alt key in order to add the Library item.

Delete all items in this folder, i.e. subfolders whose names begin with a version number.
Free up disk space by removing auxiliary files from older versions of Office Maker or BiblioMaker.