How do I find a credit note sent to a customer ?
The credit notes receivable are stored in the Debtor credit notes file, accessible via the Sales menu.
You can use the different search functions in this file to isolate the desired credit notes:
- In the button bar, use the search field on the right and enter any number or date of the credit note, the code or name of the customer or contact person involved, the code of an item in the credit note, etc.
- Call the Action>Find command or the Find button and combine the different search criteria as needed: the number or date of the credit note, the code or name of the customer concerned, the code of an item in the credit note, etc.
For numeric fields or fields containing a date, you can use the following syntax:
>[date or number]. Example: >1234 will find credit notes with a number greater than 1234
<[date or number]. Example: <1234 will find credit notes with a number less than 1234
[date or number]...[date or number]. Example: 1000...2000 will find credit notes with a number between 1000 and 2000 - Call the Action>Search command and search in one of the many fields provided.