Sending reminders for open debtor invoices

To make it easier to track payment of debtor invoices, the program offers three print formats accessible from the Addresses file:

• Grouped reminders: list all open invoices for a debtor
• Simple reminders by e-mail: 1 e-mail reminder per open invoice
• Simple reminders on paper: 1 printed reminder per open invoice

The Options button in the print dialog displays a dialog with various parameters, such as reminder preview, reminder per e-mail or PDF file generation, deadlines before the 1st reminder and between subsequent reminders, reminder fee amounts and reminder texts.

For reminders to be sent by e-mail, OM Business must be configured to send e-mails . Simple reminders contain a QR-code to facilitate invoice payment. The QR-code includes the invoice amount plus the reminder fee.

When a debtor pays an invoice that has been increased by a reminder fee, the fee is recorded in the reminder fee account (or, failing that, in the increases account) defined in the Preparation for accounts file options.

If the debtor pays the invoice without the reminder fee, or with only part of the reminder fee, the invoice will be balanced. However, if the invoice is reprinted, its QR code will contain the unpaid amount of the reminder fee.