How do I enter payment from a debtor ?

You can record the collection of payments in different ways:

• With the Cash slips function
• Via the import of payments from your telebanking
• Manually

Please consult the page dedicated to cash register tickets for more information on this subject.

The Debtor payments file is accessible via the Sales menu.

To import the payments sent by your bank, call up the command File>Import and select the import format camt.054 payments or camt.054 payments per folder . Then select the import file retrieved from your telebanking.

You can also register payments manually by calling the Action>New command or the New button from the Debtor payments file. A special input dialog will appear.

In the Search section, enter the customer code, a company or contact name or an invoice or credit note number. The customer's details are displayed, as well as any related invoices and credit notes with a positive balance in a scrollable field.

• If you don't designate any item in the scroll box, the only possible payment type will be Advance.
• To enter a payment for an invoice, select the invoice from the list and click the Use button. The letter U will appear on the left of the line and the invoice number will appear in the field on the left of the scrolling area.
• To enter a payment for the repayment of a credit note, select the credit note from the list and click the Use button. The letter U appears on the left side of the line and the number appears in the field on the left side of the scrolling area.
• To decrease the balance of an invoice using a credit note, select the two items in succession and click the Use button each time. The letter U appears to the left of these two lines and the numbers of these documents appear in the fields to the left of the scrolling area.

You can then complete the entry of the Payment form and specify its type if necessary.

Please consult the software manual (accessible via the Help>Consult the manual command) for more information.